I met Lior Arussy at the CEO to CEO Event in New York City and I was struck by his ability to help companies embrace and navigate successful change initiatives. He shared some of his insights with me and that prompted me to read his book “Next is Now, 5 Steps for Embracing Change.” The book is a business book, but the strategies work for personal changes as well as business related transformation. As one of the key themes that I talk about in Corporate Governance and business is ensuring that your company is future proofed to survive today’s quickly changing business environment, this book seemed like a natural fit for my personal library.
No longer is adaptability the key to business success, you can’t just iterate and improve on the last thing you did. You have to be able to actually pivot, change and take the next step. The book posits that this is an ability that can be learned and built into your muscle memory so you become better and better at it; Lior calls it change-resiliency. These skills won’t help you if you are the only one buying in, so you have to be able to bring your entire organization with you in learning and embracing change-resiliency.
Thankfully, he provides a roadmap, with warnings about the usual roadblocks and how to address them. But the crux of the idea is that there are 10 principles for creating a change-resilient culture:
Change resiliency isn’t just part of a one time corporate transformation, it must be built in to the corporate culture on a day to day basis. To do that you have to provide your employees with three things: aspirational goals that will motivate and challenge them, the tools to accomplish those goals, and the safety net to catch them if they fail. It always comes back to the “why.” If you ensure that your constituents, your stakeholders understand the reason for the change, you will have a much better chance of success. When you describe the reason, weave in the human story, people are motivated by people not charts and graphs.
I recommend you read the book and don’t wait, change is what is happening now and “Next is Now.”
As a public or private company director the biggest risk your company faces is not being contemporary. The velocity of change tells us all that we need to augment our companies’ cultures with the ability to embrace change!