Betsy S. Atkins:
The experience at Darden, I think has a couple lessons. The first one is if you’re underperforming, you have to listen to your shareholders. It’s not a time to go hostile and ignore them. You have to see if they have some ideas that are actionable. Additionally, you have to make sure that you bring an objective lens to the company yourself. Act like an activist. Look at your own cost structure and where you are versus your peers and take corrective action. Most importantly, go to your core. Focus your energy and your resources on what makes your company great. In the case of Darden, it’s making tasty Italian food that’s served enthusiastically.